Shopify POS

Shopify POS transforms your iPad, iPhone, or Android device into a complete point of sale system that seamlessly connects your in-store and online operations. Used by leading retailers from single-location boutiques to multi-store chains, Shopify POS delivers the powerful features you need to sell in person while maintaining perfect sync with your online store.

Unified Commerce Platform

Shopify POS isn't just a cash register—it's your complete in-store commerce solution that works in perfect harmony with your online store. Every sale, whether made online or in-store, updates your inventory in real-time across all channels. Customers can buy online and pick up in-store, return online purchases at your physical location, or check product availability across all your locations. This true omnichannel experience eliminates the headaches of managing separate systems for online and offline sales.

The system automatically syncs customer profiles, order history, and preferences across all touchpoints. When a customer walks into your store, your staff can instantly see their purchase history, saved items, and loyalty status—enabling personalized service that drives higher conversion rates and customer satisfaction.

POS Lite vs POS Pro

Shopify offers two POS tiers to match your business needs. POS Lite is included free with any Shopify plan (starting at $32/month for Basic) and provides essential features like unlimited products, basic staff accounts, and cash tracking. It's perfect for occasional in-person sales, pop-up shops, or businesses just starting with retail.

POS Pro costs $89/month per location and unlocks advanced retail features that serious brick-and-mortar stores need:

• Unlimited staff accounts with detailed permissions and role management
• Advanced reporting including sales by staff member, product performance, and location analytics
• Inventory management with stock transfers, purchase orders, and low stock alerts
• Omnichannel features like buy online pickup in-store (BOPIS) and endless aisle
• Customer profiles with lifetime value tracking and purchase history
• Smart Grid for quick product selection and faster checkouts

Hardware Options

Shopify POS works with the device you already have, but offers purpose-built hardware for professional retail environments. The Tap & Chip Reader ($65) accepts all major credit cards including contactless payments like Apple Pay and Google Pay. The POS Dock ($252) turns your iPad into a complete countertop POS system with built-in card reader, receipt printer compatibility, and barcode scanner support.

For mobile selling, the POS Go ($472) is Shopify's all-in-one device featuring a built-in card reader, barcode scanner, receipt printer, and long-lasting battery. It's perfect for line busting during busy periods, selling at farmers markets, or running pop-up shops without needing separate hardware components.

Payment Processing

Shopify POS integrates with Shopify Payments for seamless payment processing with competitive rates. In-person transaction fees start at 1.7% with POS Pro (1.9% with Basic plans), significantly lower than online transaction fees. There are no monthly gateway fees when using Shopify Payments, and you get next-day deposits to your bank account.

The system accepts all major payment methods including credit cards, debit cards, contactless payments, gift cards, and split payments. You can also process cash transactions with automatic change calculation and comprehensive cash tracking for end-of-day reconciliation.

Inventory Management

POS Pro subscribers get powerful inventory tools designed for multi-location retail operations. Create purchase orders directly from the POS system, receive stock with barcode scanning, and track inventory costs with weighted average costing. Transfer stock between locations with full tracking, and receive automatic low stock alerts so you never run out of bestsellers.

The system supports variants (size, color, etc.), bundles, and composite products. Perform stock counts using your mobile device with barcode scanning, and the system automatically adjusts your inventory while creating an audit trail. Real-time inventory sync means your online store always shows accurate stock levels.

Staff Management & Security

With POS Pro, you can create unlimited staff accounts with granular permission controls. Restrict access to discounts, refunds, cash drawer, or sensitive reports. Track sales performance by staff member to identify top performers and optimize scheduling. Each staff member gets their own PIN for fast login and secure accountability.

The cash management features include register shifts with opening and closing amounts, automatic variance reporting, and detailed cash tracking. Staff can perform cash drops throughout the day, and managers get complete visibility into all cash movements with full audit trails.

Customer Experience Features

Shopify POS helps you deliver exceptional in-store experiences that drive loyalty and repeat purchases. Email or text receipts to customers, automatically adding them to your customer database for future marketing. Offer customizable discounts including percentage off, dollar amounts, or buy-one-get-one deals that can be applied automatically or manually.

The system supports gift cards (both physical and digital) that work seamlessly across your online and in-store channels. Customers can purchase gift cards online and redeem them in-store, or vice versa. Accept returns and exchanges with or without receipts, with full inventory and financial tracking.

Reporting & Analytics

POS Pro provides advanced retail analytics that help you make data-driven decisions. View real-time sales data across all locations, compare performance by store, and identify trends by day, week, or month. Track your bestselling products, understand which items have the highest margins, and see which staff members are driving the most revenue.

The customer analytics show lifetime value, average order value, and purchase frequency. Understand which products are frequently bought together to optimize your merchandising and create effective product bundles. Export all reports to CSV for deeper analysis or integration with accounting software.

Offline Mode

Shopify POS includes robust offline functionality that ensures you never miss a sale, even when internet connectivity is unstable. Continue processing sales, accepting payments, and printing receipts without an internet connection. All transactions are securely stored on your device and automatically sync once connectivity is restored.

This is especially valuable for pop-up shops, outdoor markets, or stores in areas with unreliable internet. Your business continues running smoothly regardless of connectivity issues, with all the same features available including inventory checks and customer lookups (using cached data).

Integration Ecosystem

Shopify POS integrates with thousands of apps from the Shopify App Store to extend functionality. Add loyalty programs, advanced inventory management, accounting software integration, employee scheduling, and more. Popular integrations include QuickBooks for accounting, Vend for advanced retail features, Shopify Flow for workflow automation, and countless specialized apps for specific retail needs.

The POS system also connects with popular hardware including barcode scanners, receipt printers, cash drawers, and label printers from brands like Star Micronics, Epson, and Zebra. This flexibility lets you build the perfect POS setup for your specific retail environment.

Whether you're running a boutique clothing store, restaurant, salon, or multi-location retail chain, Shopify POS provides the tools you need to deliver exceptional in-store experiences while maintaining perfect sync with your online business. The combination of powerful features, intuitive interface, and seamless omnichannel capabilities makes it one of the most comprehensive POS solutions available.